Delivery and Payment terms


Delivery and Packaging Costs

We always try to offer you the cheapest delivery option available. Since delivery costs depend on both the freight weight and your location, we would like you to have us quote your individual costs for delivery and packaging before placing your order.

We offer worldwide delivery, please contact us concerning the exact cost if they are not specified for your location. You can contact us at

We deliver free of charge to Germany and Luxemburg starting from a order value of 100,- €. Max. freight weight for this service is 31.5 kg.

Deliveries of more than 31.5 kg freight weight are delivered by a truckage company. Truckage delivery without previous enquiery is only available within Germany! The additional rates are displayed in the last step of the ordering process.

Attention foreign customers: parcels with a weight of 30 kg and above will be delivered by a truckage company, please enquire for delivery to your location and for pricing information!

Further delivery costs (gross) are as follows (prices only valid for packages up to 31,5 kg):

ISO Code Land freight charges (net)
LU Luxemburg 7,50 €
BE Belgium 7,50 €
NL Netherlands 7,50 €
DE Germany  8,55 €
FR France 12,10 €
AT Austria 12,10 €
GB United Kingdom 16,80 €
CH Switzerland 16,80 €
DK Danmark 16,80 €
IE Ireland 16,80 €
IT Italy 16,80 €
CZ Cech Republic 17,50 €
HU Hungary 17,50 €
PL Poland 17,50 €
SI Slovenia 17,50 €
SK Slovakia 17,50 €
SE Sweden 22,70 €
EE Estland 22,70 €
LT Lithuania 22,70 €
LV Latvia 22,70 €
ES Spain 22,70 €
PT Portugal 22,70 €
FI Finland 26,90 €
NO Norway 26,90 €
BG Bulgaria 26,90 €
HR Croatia 26,90 €
BA Bosnia 31,00 €
RO Romania 31,00 €
RS Serbia 31,00 €
GR Greece 40,00 €
IS Island 40,00 €
UA Ukraine 50,00 €

There is a max. freight weight of 31.5 kg per package. In case of a order of more than 31.5 kg, we reserve the right to split up your order into several packages or having the order delivered by a truckage company.
Having your order picked up by your own truckage company or contractor is accepted. Please contact us beforehand to communicate the details.

We also ship worldwide with DHL Express. You can view the zone-dependent shipping costs here.​

Payment terms

We offer the following payment terms:
- Paypal
- Pre-Payment
- Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Get first. Pay later (in 14 days): The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. The complete terms and conditions for deliveries to Germany you can find here and the complete terms and conditions for deliveries to Austria you can find here.
  • Slice it (only available for Germany): With the financing service from Klarna you can pay your purchase in flexible monthly instalments of at least 1/24 of the total amount (at least 6.95 €) or else according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Part Payment including terms and conditions and Standard European Consumer Credit Information you can find here.
  • Pay Now (Sofort direct banking): Your account will be debited directly after placement of your order.
  • Direct Debit: Your account will be debited after shipment of the goods. You will be notified about the date by email.

The payment methods invoice, part payment and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarnas user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement for GermanyAustria.

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement for GermanyAustria